Welcome to Artorium Rabia, your destination for handmade art and decoration items. These Terms and Conditions govern your use of our website and services. Please read them carefully before accessing or using the website. By using our services or making a purchase, you agree to these Terms and Conditions.
Term 1 – Online Store Conditions
- Age Requirement
To place an order on Artorium Rabia, you must be at least 18 years old. By using the website, you confirm that you meet this age requirement or have the consent of a legal guardian.
- Prohibited Activities
You agree not to engage in any unlawful or unauthorized activities, including but not limited to violating copyright laws or transmitting malicious code (e.g., viruses, worms). Such actions will result in immediate termination of services and may lead to legal action.
- Termination of Services
We reserve the right to terminate your use of our services or access to the website if you violate these Terms and Conditions or engage in harmful behavior towards the website, business, or other users.
Term 2 – Product and Market Conditions
- Product Representation
We strive to present our handmade items as accurately as possible. However, due to the uniqueness of handmade products and variations in display settings, actual colors and designs may slightly differ from those shown on the website.
- Product Availability
All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time without prior notice. Offers and sales may also be restricted based on geographic regions.
- Right to Modify Products
We reserve the right to make changes to our product offerings, pricing, and descriptions at any time without notice. We do not guarantee that all information provided will be current or accurate at all times, and we encourage you to review product details before making a purchase.
Term 3 – Pricing Terms
- Price Changes
Prices of products listed on Artorium Rabia are subject to change without prior notice. We are not liable for any changes in price or product unavailability after an order has been placed.
- Currency
All prices are in the local currency (Pakistani Rupees) unless otherwise stated. International customers may experience fluctuations in exchange rates, which may impact the final price.
Term 4 – Shipping Conditions
- Shipping Times
Shipping durations depend on the destination and various factors beyond our control, such as customs processing, courier delays, or natural events. While we provide estimated shipping times, we cannot guarantee delivery dates.
- Shipping Costs
Shipping costs vary based on location and order size. Additional charges, such as import duties and taxes, may apply for international orders and are the responsibility of the customer.
Term 5 – Return, Exchange, and Refund Policy
- Returns for Damaged Products
If your item arrives damaged, you must notify us within seven days of delivery to request a return or exchange. Items must be returned in their original, unused condition.
- Exchanges
Exchanges are subject to product availability. In the event that a replacement item is not available, you may opt for a refund or choose a different product of equal value.
- Refunds
Refunds will be processed within 14 business days of receiving the returned item. Refunds will be issued via the original payment method used at the time of purchase.
Term 6 – Privacy and Data Protection
- Personal Information
We prioritize the protection of your personal data. Information provided during transactions will not be sold or shared with third parties, except for the purposes of fulfilling your order and legal requirements.
- Data Security
We use Secure Sockets Layer (SSL) encryption to protect your personal and payment information during transactions. Despite these security measures, we cannot guarantee absolute security, so we encourage you to use strong passwords and protect your account credentials.
Term 7 – Accuracy of Information and Technological Issues
- Website Accuracy
While we make every effort to ensure that the information on the website is accurate and up-to-date, occasional errors, inaccuracies, or omissions may occur. We reserve the right to correct any errors without prior notice, including pricing errors, product availability, and other details.
- Technology and Errors
We do not guarantee that the website will be error-free, uninterrupted, or free of viruses or other harmful components. Technical issues, misprints, or system errors may occur, and we reserve the right to rectify such issues without liability.
Term 8 – Warranty Disclaimer
- No Guarantees
We strive to provide high-quality handmade products, but we do not offer explicit guarantees regarding the durability or performance of any item. Products are sold “as is,” and we disclaim all warranties, both express and implied, including any implied warranties of merchantability or fitness for a particular purpose.
- Limitation of Liability
In no event shall Artorium Rabia be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or the purchase of products, including but not limited to loss of profits or data.
Term 9 – Amendments to Terms
- Right to Modify Terms
We reserve the right to modify these Terms and Conditions at any time. Any updates or changes will be posted on this page, and it is your responsibility to review these Terms periodically for changes. Continued use of the website after changes are posted constitutes your acceptance of the new Terms.
- Effective Date of Changes
Modifications to the Terms and Conditions become effective immediately upon posting. For significant changes, we may provide additional notice, such as via email.
Term 10 – Fraud and Legal Action
- Fraud Prevention
Any fraudulent behavior, such as using false information or engaging in unauthorized activities on the website, is strictly prohibited. We reserve the right to investigate and take legal action against any fraudulent actions that compromise the safety and integrity of our business.
- Legal Consequences
If fraud is detected or suspected, we reserve the right to terminate your access to our website, cancel orders, and pursue legal remedies to recover any losses or damages incurred.
Term 11 – Governing Law
- Jurisdiction
These Terms and Conditions and any disputes arising from your use of the website or purchase of products shall be governed by the laws of Pakistan, without regard to its conflict of law principles.
By using Artorium Rabia’s website and services, you agree to abide by the above Terms and Conditions. If you have any questions or concerns regarding these Terms, please feel free to contact us through the website.